All Categories > Product Troubleshooting > Arc II & Rhino System
5 articles by 1 author
Electronics can be tricky sometimes. We want to make sure that we have as much information as possible before moving forward with an RMA. The below steps will walk you through some of the most common…
Updated 3 years ago by Brittany Pasca
Is your system having trouble calibrating? Below are some symptoms and troubleshooting steps. If the issue persists, reach out to us for additional support. Symptoms: Carriage runs into the end plate…
Is your footage not as smooth as it should be? Below are some symptoms and troubleshooting steps. If the issue persists, reach out to us for additional support. If shooting macro, a high torque motor…
In this video we go over the process of adjusting tilt backlash to accommodate for heavier camera setups and what to do to mitigate any unnecessary movement on Arc II. If you have any questions or co…
Is your focus module not able to be tightened on your Arc II? Below are a couple options on how to tighten the lever. Using a small 5/32 Allen wrench, you can fit it under the tilt lever and tighten…
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Updated
by Brittany Pasca
